Software built around your operation. Not the other way around.
Stax
John Cole
Most software forces your business to adapt. Off-the-shelf tools weren't designed for your workflows. Custom developers often start with architecture and work backward. I start with your operation — how it actually runs, the rules, the exceptions, the edge cases — and build the software around that.
What I Do
- Internal web apps & dashboards
- Workflow & process automation
- Spreadsheet replacement
- Tool integrations (QuickBooks, Stripe & more)
- Legacy system rescue
- Ongoing support after launch
You own everything when we're done
Why it matters
Your operation developed rules no software vendor anticipated.
Off-the-shelf platforms are designed for average businesses. If your operation isn't average — multiple stages, specific rules, workflows that depend on each other — you adapt. You build workarounds. Spreadsheets fill the gaps. The workarounds become the system.
Custom software is supposed to fix this. Often it doesn't — because the developer understood code better than they understood your operation. They built what they were told to build, not what the workflow actually needed.
The result works at demo. The gaps surface three months in.
What I do differently
Most developers start with technology. I start with your operation — every stage, every role, every rule, every edge case. That understanding becomes the specification. The specification becomes the software.
The spec is the foundation
Software built from a shallow understanding of the operation will miss the cases that matter. I spend real time learning how your operation works before writing any code.
Edge cases get designed in
Not discovered after launch when they're expensive to fix. The exceptions and rules that make your business yours get built in from the start.
The software stays yours
Every project includes Groundwork documentation — architecture, data model, business logic. The system doesn't live only in my head when we're done.
What I build
Operations software for businesses that run on complexity.
Internal web apps
Custom operations portals
Multi-stage workflows, multi-role admin tools, order and inventory systems. Built around how your operation actually runs.
Legacy rebuilds
Replace the system you've outgrown
Old codebases, undocumented systems, platforms held together by one person. Modernized without losing what works.
Integrations
Make your tools talk to each other
Third-party APIs, accounting platforms, shipping carriers, data pipelines. Without duct tape.
Ongoing support
I stay on after launch
Operations change. Requirements evolve. I stay engaged as your systems need to grow.
Real work
What this looks like in practice.
Logistics · Active
Auction-to-shipment operations portal
End-to-end platform covering lot management, bid collection, device clear-checking against three third-party providers, warehouse check-in with label printing, and outbound shipment tracking. Replaced a multi-system manual process.
Warehousing · Active
Full rebuild of a decade-old legacy system
A ColdFusion-era inventory platform with no documentation, inaccessible database, and one developer holding all the context. New system built operation-first with full Groundwork documentation from day one.
More case studies published as active projects ship.
Who this is for
If your operation has outgrown your software, we should talk.
If you can build it yourself with standard off-the-shelf tools, you probably should. If your operation has genuine complexity that doesn't fit those tools — that's exactly what I do.
Pricing
Flat price. No hourly surprises.
Small systems
$5–12k
Single workflow automations, reporting dashboards, integrations between 2–3 tools.
Medium systems
$12–25k
Custom internal apps, multi-step workflows, legacy system replacement.
Large systems
$25k+
End-to-end operations platforms, complex integrations, multi-team rollouts.
Fixed price agreed before work starts. Groundwork documentation included in every engagement.
Let's talk
Free 30-minute call. No pitch.
Tell me what you're running on. I'll tell you honestly whether I can help, what it would take, and what it costs. If I can't, I'll say so.